Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on October 21, 2020 affecting Application and UI and Web Services and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2020, 11:11 PM UTC
Resolved
Oct 22, 2020, 02:37 AM UTC
Duration
3h 25m
Detected by Pingoru
Oct 21, 2020, 11:11 PM UTC

Affected components

Application and UIWeb ServicesDevice Connections

Update timeline

  1. investigating Oct 21, 2020, 11:11 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. identified Oct 21, 2020, 11:52 PM UTC

    The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. We have identified the issue and are working to restore functionality. Further updates will be posted as more information becomes available. Thank you for your continued business and patience.

  3. resolved Oct 22, 2020, 02:37 AM UTC

    Performance Degradation The Digi Cloud Operations Team has resolved the performance degradation issue. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.