Digi.me experienced a minor incident on December 22, 2020 affecting Application and UI and Web Services and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 22, 2020, 09:39 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- monitoring Dec 22, 2020, 10:17 PM UTC
The Digi Cloud Operations Team has identified the performance degradation and implemented a fix. We will continue to monitor the environment for any further issues. Thank you for your continued business and patience.
- resolved Dec 22, 2020, 10:36 PM UTC
Performance Degradation The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on December 22nd at 21:24 UTC and was resolved by December 22nd at 21:39 UTC. During this time, Customers may have experienced a disconnect from our UI and web services. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.