Digi.me incident

Service Disruption

Major Resolved View vendor source →

Digi.me experienced a major incident on April 28, 2021 affecting Application and UI and Web Services and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2021, 11:58 PM UTC
Resolved
Apr 29, 2021, 12:32 AM UTC
Duration
34m
Detected by Pingoru
Apr 28, 2021, 11:58 PM UTC

Affected components

Application and UIWeb ServicesDevice Connections

Update timeline

  1. investigating Apr 28, 2021, 11:58 PM UTC

    The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. identified Apr 29, 2021, 12:14 AM UTC

    The Digi Cloud Operations Team has identified an issue with the data tier impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.

  3. monitoring Apr 29, 2021, 12:22 AM UTC

    The Digi Cloud Operations Team has corrected the service disruption issue and is monitoring the platform. Thank you for your continued patience during this incident.

  4. resolved Apr 29, 2021, 12:32 AM UTC

    This incident has been resolved.