Digi.me experienced a critical incident on May 5, 2021 affecting Application and UI and Web Services and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2021, 11:41 PM UTC
The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
- investigating May 05, 2021, 11:42 PM UTC
We are continuing to investigate this issue.
- resolved May 05, 2021, 11:46 PM UTC
The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful and the Digi Cloud Operations Team is monitoring the application. Thank you for your continued patience during this incident.