Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on May 6, 2021 affecting Application and UI and Web Services and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2021, 12:46 AM UTC
Resolved
May 06, 2021, 01:07 AM UTC
Duration
21m
Detected by Pingoru
May 06, 2021, 12:46 AM UTC

Affected components

Application and UIWeb ServicesDevice Connections

Update timeline

  1. investigating May 06, 2021, 12:46 AM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting the device connection tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.

  2. resolved May 06, 2021, 01:07 AM UTC

    The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data during this time. The Digi Cloud Operations Team will continue to monitor the environment. Thank you for your continued patience.