Digi.me experienced a minor incident on June 3, 2021 affecting Application and UI, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2021, 04:13 PM UTC
The Digi Cloud Operations Team is observing a performance degradation around email delivery from the platform to the customer, and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience!
- identified Jun 03, 2021, 04:55 PM UTC
A root cause has been identified and a fix will be applied in the next 60 minutes. No interruptions to devices will occur, your web session may be logged out, push monitors will pause but automatically resume.
- monitoring Jun 03, 2021, 08:21 PM UTC
The fix has been rolled out and email functionality has returned to 100% normalcy. We will continue to monitor for email delivery failures for the next several hours.
- resolved Jun 03, 2021, 09:45 PM UTC
This incident has been resolved.