Digi.me experienced a minor incident on October 6, 2022 affecting Web Services, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2022, 05:34 AM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting device commands and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- investigating Oct 06, 2022, 05:58 AM UTC
The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Customers may be experiencing high latency sending or receiving device data. Further updates will be posted as more information becomes available. Thank you for your continued business.
- resolved Oct 06, 2022, 06:39 AM UTC
The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on October 6, 2022, 05:34 UTC and was resolved by October 6, 2022, 06:32 UTC. During this time, Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.