Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on November 23, 2022 affecting Web Services, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2022, 01:50 PM UTC
Resolved
Nov 23, 2022, 02:50 PM UTC
Duration
59m
Detected by Pingoru
Nov 23, 2022, 01:50 PM UTC

Affected components

Web Services

Update timeline

  1. investigating Nov 23, 2022, 01:50 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business.

  2. identified Nov 23, 2022, 02:21 PM UTC

    The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Customers may be experiencing high latency sending or receiving device data. Further updates will be posted as more information becomes available. Thank you for your continued business and patience.

  3. resolved Nov 23, 2022, 02:50 PM UTC

    Performance Degradation The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on Nov 23, 2022, 13:15 UTC and was resolved by Nov 23, 2022 15:40 UTC. During this time, Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.