Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on December 11, 2022 affecting Web Services, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2022, 10:40 PM UTC
Resolved
Dec 11, 2022, 10:46 PM UTC
Duration
6m
Detected by Pingoru
Dec 11, 2022, 10:40 PM UTC

Affected components

Web Services

Update timeline

  1. investigating Dec 11, 2022, 10:40 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. resolved Dec 11, 2022, 10:46 PM UTC

    The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on Dec 11, 2022 21:27 UTC and was resolved by Dec 11, 2022 21:41 UTC. During this time, Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful and the Digi Cloud Operations team will continue to monitor. Thank you for your continued business.