Digi.me experienced a minor incident on January 19, 2023 affecting Application and UI, lasting 8h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 19, 2023, 05:32 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Customers may notice some issues related to device firmware updates. Updates will be provided to this page as more information becomes available. Thank you for your continued business.
- investigating Jan 19, 2023, 06:14 PM UTC
The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Customers may still be experiencing delays performing firmware updates. Further updates will be posted as more information becomes available. Thank you for your continued business.
- identified Jan 19, 2023, 07:27 PM UTC
The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Performance of firmware updates has improved; but customers may still be experiencing delays in the firmware update process. Further updates will be posted as more information becomes available. Thank you for your continued business.
- resolved Jan 20, 2023, 01:35 AM UTC
The Digi Cloud Operations Team has resolved the performance degradation issue and will continue to monitor. Thank you for your continued business.