Digi.me experienced a minor incident on January 20, 2023 affecting Device Connections, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2023, 07:35 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting device connectivity and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available.
- monitoring Jan 20, 2023, 08:02 PM UTC
The Digi Cloud Operations Team has addressed the issue and continues to monitor device connectivity. Customers may be experiencing high latency sending or receiving device data. Further updates will be posted as more information becomes available. Thank you for your continued business.
- resolved Jan 20, 2023, 08:22 PM UTC
The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.