Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on February 21, 2023 affecting Device Connections, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 03:32 PM UTC
Resolved
Feb 21, 2023, 03:43 PM UTC
Duration
11m
Detected by Pingoru
Feb 21, 2023, 03:32 PM UTC

Affected components

Device Connections

Update timeline

  1. investigating Feb 21, 2023, 03:32 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting device commands and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. resolved Feb 21, 2023, 03:43 PM UTC

    The Digi Cloud Operations Team has resolved the performance degradation issue and is monitoring progress. The problem began on February 21, 2023, 15:05 UTC and was resolved by February 21, 2023, 15:32 UTC. During this time, Customers may have experienced high latency sending device commands. Thank you for your continued business.