Digi.me experienced a minor incident on February 21, 2023 affecting Web Services, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2023, 06:23 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting device commands and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- monitoring Feb 21, 2023, 06:31 PM UTC
The Digi Cloud Operations Team has resolved the performance degradation issue and will continue monitoring. Customers may have experienced high latency sending device commands.
- resolved Feb 21, 2023, 09:42 PM UTC
The Digi Cloud Operations has been monitoring the application for several hours and is confident that the performance degradation issue has been resolved. Thank you for your continued business.