Digi.me experienced a major incident on June 13, 2023 affecting Application and UI and Web Services, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 09:41 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- monitoring Jun 13, 2023, 10:12 PM UTC
The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Device connectivity and push monitors have continued working throughout the incident. Customers may be experiencing high latency sending or receiving device data. The web UI is available again. Further updates will be posted as more information becomes available. Thank you for your continued business and patience.
- resolved Jun 13, 2023, 10:54 PM UTC
The Digi Cloud Operations Team is has resolved the performance degradation issue. The team will continue to monitor and provide updates if status changes. Thank you for your continued business and patience.