Digi.me incident

Service Disruption

Minor Resolved View vendor source →

Digi.me experienced a minor incident on May 29, 2019 affecting Application and UI and Web Services and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2019, 06:16 PM UTC
Resolved
May 29, 2019, 09:04 PM UTC
Duration
2h 48m
Detected by Pingoru
May 29, 2019, 06:16 PM UTC

Affected components

Application and UIWeb ServicesDevice Connections

Update timeline

  1. investigating May 29, 2019, 06:16 PM UTC

    The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. monitoring May 29, 2019, 06:37 PM UTC

    The Digi Cloud Operations Team has stabilized the service disruption issue and is monitoring the platform. Thank you for your continued business and patience during this incident.

  3. resolved May 29, 2019, 09:04 PM UTC

    The Digi Cloud Operations Team has resolved the service disruption issue. The problem began on May 29th, 2019 at 17:26 UTC and was resolved by May 29th, 2019 at 17:29 UTC. During this time, Customers may have experienced difficulty accessing devices or device data. Normal performance has been restored. Thank you for your continued business and patience during this incident.