Digi.me experienced a minor incident on September 12, 2019 affecting Web Services, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 12, 2019, 06:19 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- resolved Sep 12, 2019, 06:37 PM UTC
Performance Degradation The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began at 3:00pm UTC on Sept 12th and was resolved by 6:30pm UTC on Sept 12th. During this time, Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.