Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on August 23, 2024 affecting Application and UI and Web Services, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 08:31 PM UTC
Resolved
Aug 23, 2024, 08:38 PM UTC
Duration
6m
Detected by Pingoru
Aug 23, 2024, 08:31 PM UTC

Affected components

Application and UIWeb Services

Update timeline

  1. investigating Aug 23, 2024, 08:31 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. resolved Aug 23, 2024, 08:38 PM UTC

    The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored and the team continues to monitor the application. Thank you for your continued business and patience during this incident.