DigiCert experienced a minor incident on September 7, 2025 affecting CertCentral API (Global), lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 07, 2025, 08:01 AM UTC
We are currently experiencing a technical problem with our CertCentral API system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# [04569202] While we work to restore access to our CertCentral API, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CertCentral API 現在、CertCentral API はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 [04569202] 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
- identified Sep 07, 2025, 08:54 AM UTC
We are currently seeing impact to API calls using api.digicert.com. As a workaround please us www.digicert.com for all api calls while we work on a resolution.
- resolved Sep 07, 2025, 09:42 AM UTC
This incident has been resolved.