DigiCert incident

Digicert Alert - Subscription Accounts

Major Resolved View vendor source →

DigiCert experienced a major incident on September 25, 2025 affecting CertCentral EU Console, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 11:48 AM UTC
Resolved
Sep 25, 2025, 03:29 PM UTC
Duration
3h 41m
Detected by Pingoru
Sep 25, 2025, 11:48 AM UTC

Affected components

CertCentral EU Console

Update timeline

  1. investigating Sep 25, 2025, 11:48 AM UTC

    We are currently investigating the issue with CertCentral EU portal where access to the site is failing with 502 error.

  2. investigating Sep 25, 2025, 12:18 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 25, 2025, 01:16 PM UTC

    Unable to add products to cart on CertCentral EU Subscription Accounts

  4. resolved Sep 25, 2025, 03:29 PM UTC

    This incident has been resolved.