Didomi experienced a minor incident on September 5, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 05, 2021, 05:48 AM UTC
The Consents API reported an increased average response time on 9/3 and 9/4, between 10pm UTC and 5am UTC. The increased latency was due to a small number of requests being particularly slow to process as they were impacting users with a very high number of consents events, As a result, we saw an increase in our average latency. Most organizations were not impacted and the average latency for most organizations was stable. The issue has been resolved. We will be implementing more monitoring and safeguards to ensure that this issue does not happen again in the coming days.