Didomi incident

Console is unavailable

Major Resolved View vendor source →

Didomi experienced a major incident on September 6, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2021, 04:53 PM UTC
Resolved
Sep 06, 2021, 04:48 PM UTC
Duration
Detected by Pingoru
Sep 06, 2021, 04:53 PM UTC

Update timeline

  1. resolved Sep 06, 2021, 04:53 PM UTC

    The Didomi Console was unavailable from ~4pm UTC to ~4:50pm UTC on 9/6. We identified the source cause as being a deployment of a new module that introduced an error and fixed it. Everything is back to normal and the Console is now operating normally. We will be investigating how to add more monitoring and testing to ensure that the issue does not happen again.