Didomi experienced a major incident on May 18, 2022 affecting Analytics, lasting 11h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- identified May 18, 2022, 09:23 AM UTC
We are investigating reports of a lack of new metrics being reported.
- identified May 18, 2022, 01:55 PM UTC
The issue has been identified. We are working on a fix.
- identified May 18, 2022, 02:05 PM UTC
A fix has been deployed. The ETA for the missing metrics being available is 6 hours.
- monitoring May 18, 2022, 05:57 PM UTC
Fix worked. We are monitoring the situation as it settles. We expect all data to be available throughout the next 2 hours.
- resolved May 18, 2022, 08:28 PM UTC
This incident has been resolved.