Didomi incident

Compliance reports are unavailable

Critical Resolved View vendor source →

Didomi experienced a critical incident on April 26, 2023 affecting Compliance Reports, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 10:15 AM UTC
Resolved
Apr 27, 2023, 01:00 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 26, 2023, 10:15 AM UTC

Affected components

Compliance Reports

Update timeline

  1. investigating Apr 26, 2023, 10:15 AM UTC

    We are currently investigating this issue.

  2. identified Apr 26, 2023, 10:52 AM UTC

    The outage is a result of issues faced by our cloud provider that have impacted the infrastructure on which our services rely. Our engineering team is in close coordination with our cloud provider to understand the extent of the problem and to ensure that services are restored in the shortest timeframe possible.

  3. monitoring Apr 27, 2023, 08:44 AM UTC

    Our cloud provider has resolved the issue and Compliance Reports are now available again.

  4. resolved Apr 27, 2023, 01:00 PM UTC

    This incident has been resolved.