Didomi incident

Web SDK - Errors for new users

Major Resolved View vendor source →

Didomi experienced a major incident on December 5, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 01:30 PM UTC
Resolved
Dec 05, 2023, 01:30 PM UTC
Duration
—
Detected by Pingoru
Dec 05, 2023, 01:30 PM UTC

Update timeline

  1. resolved Dec 06, 2023, 02:00 PM UTC

    On 12/5/2023 from 1:36pm UTC to 04:52pm UTC, the Didomi Web SDK failed to fully load on the first page visited by users on a small number of websites with the IAB TCF and Google Additional Consent enabled. The issue was fixed by rolling back to the previous Web SDK version at 04:52pm UTC on 12/5/2023. A post-mortem analysis was done and can be obtained by reaching out to our team.