Didomi incident

Incomplete analytics

Major Resolved View vendor source →

Didomi experienced a major incident on January 30, 2024 affecting Analytics, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 10:30 AM UTC
Resolved
Jan 30, 2024, 07:34 PM UTC
Duration
9h 3m
Detected by Pingoru
Jan 30, 2024, 10:30 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Jan 30, 2024, 10:30 AM UTC

    Our monitoring system detected a failure in the processing of analytical events starting yesterday evening.

  2. identified Jan 30, 2024, 10:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 30, 2024, 02:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 30, 2024, 07:34 PM UTC

    This incident has been resolved.