Didomi incident

Privacy Center API Elevated Error Rates

Major Resolved View vendor source →

Didomi experienced a major incident on May 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 03:10 AM UTC
Resolved
May 20, 2024, 03:10 AM UTC
Duration
—
Detected by Pingoru
May 20, 2024, 03:10 AM UTC

Update timeline

  1. resolved May 20, 2024, 07:29 PM UTC

    We identified an issue causing an elevated error rate for the Privacy Center API, which is used by our CMP for features like analytics and cross-device tracking. The incident began around 03:10 UTC and was fully resolved by 03:40 UTC. Additionally, the API was unresponsive between 03:16 UTC and 03:18 UTC. The issue has been addressed. Consent notices remained fully operational during this period, and direct calls to our API on api.didomi.io were not impacted.