Didomi incident

Partial Outage: Web CTV SDK on Certain Devices

Major Resolved View vendor source →

Didomi experienced a major incident on October 1, 2024 affecting Web SDK (Desktop & Mobile), lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 05:06 PM UTC
Resolved
Oct 01, 2024, 08:19 PM UTC
Duration
3h 12m
Detected by Pingoru
Oct 01, 2024, 05:06 PM UTC

Affected components

Web SDK (Desktop & Mobile)

Update timeline

  1. investigating Oct 01, 2024, 05:06 PM UTC

    We are currently investigating reports of loading issues affecting the Web CTV SDK on a limited number of devices. Our team is actively working on identifying the cause and resolving the issue. We will provide updates as soon as more information becomes available.

  2. identified Oct 01, 2024, 05:12 PM UTC

    The issue has been identified and we are reverting the changes.

  3. monitoring Oct 01, 2024, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 01, 2024, 08:19 PM UTC

    This incident has been resolved.