Dickson experienced a minor incident on July 20, 2026 affecting DicksonOne Web Application and DicksonOne Device Communication and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
DicksonOne Web ApplicationDicksonOne Device CommunicationDicksonOne Device Communication (United States)DicksonOne Device Communication (Europe)
Update timeline
- investigating Jul 20, 2026, 04:51 PM UTC
We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.
- identified Jul 20, 2026, 05:29 PM UTC
We are experiencing delays in alert delivery. Our team has identified the issue and is actively working to resolve it.