DHL incident

Service Maia Label Service - Unified seems to be down

Major Resolved View vendor source →

DHL experienced a major incident on July 29, 2026 affecting Maia Label Service - Unified and Paket Deutschland (DHL) and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 06:46 PM UTC
Resolved
Jul 29, 2026, 06:56 PM UTC
Duration
9m
Detected by Pingoru
Jul 29, 2026, 06:46 PM UTC

Affected components

Maia Label Service - UnifiedPaket Deutschland (DHL)Authentication API (api-eu.dhl.com)Sendungsverfolgung APISendungsverfolgung API (cig.dhl.de)Sendungsverfolgung API (nolp.dhl.de)Post Deutschland (Deutsche Post)AuftragsmanagementAM.portal (Nur lesend)AM.GK-P

Update timeline

  1. investigating Jul 29, 2026, 06:46 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Jul 29, 2026, 06:56 PM UTC

    Service is back up.