DHL incident

Service Maia Label Service - Unified seems to be down

Major Resolved View vendor source →

DHL experienced a major incident on July 13, 2026 affecting Maia Label Service - Unified and Shipment Tracking - Unified and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 11:08 AM UTC
Resolved
Jul 13, 2026, 11:18 AM UTC
Duration
10m
Detected by Pingoru
Jul 13, 2026, 11:08 AM UTC

Affected components

Maia Label Service - UnifiedShipment Tracking - UnifiedPaket Deutschland (DHL)Retoure APIRetoure international (api-eu.dhl.com / REST)Sendungsverfolgung APISendungsverfolgung API (cig.dhl.de)Sendungsverfolgung API (nolp.dhl.de)Post Deutschland (Deutsche Post)Auftragsmanagement

Update timeline

  1. investigating Jul 13, 2026, 11:08 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Jul 13, 2026, 11:18 AM UTC

    Service is back up.