DHL experienced a major incident on April 16, 2026 affecting Paket Deutschland (DHL) and Retoure API and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Paket Deutschland (DHL)Retoure APIRetoure international (api-eu.dhl.com / REST)Retoure international (cig.dhl.de)Sendungsverfolgung APISendungsverfolgung API (cig.dhl.de)Sendungsverfolgung API (nolp.dhl.de)Post Deutschland (Deutsche Post)AuftragsmanagementAM.portal (Nur lesend)
Update timeline
No vendor updates were posted for this incident — only the open and resolve events were observed.