Long transaction processing
Affected: REST API
Timeline · 2 updates
- identified May 31, 2026, 01:44 AM UTC
Transaction requests may be delayed
- resolved May 31, 2026, 05:33 PM UTC
This incident has been resolved.
Dfns Outage History
Dfns is up right nowDfns had 16 outages in the last 2 years totaling 1783h 22m of downtime — averaging 0.7 incidents per month.
There were 16 Dfns outages since July 1, 2025 totaling 1783h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
Stale Balances on indexing
Affected: REST APIWeb UI
Timeline · 4 updates
- investigating Apr 27, 2026, 06:29 PM UTC
We are seeing balances not update and are investigating the issue
- identified Apr 27, 2026, 07:25 PM UTC
We've identified the issue and are implementing a fix
- monitoring Apr 27, 2026, 08:06 PM UTC
A fix has been implemented
- resolved Apr 28, 2026, 12:48 AM UTC
This incident has been resolved.
UAE Region Disruptions
Timeline · 2 updates
- monitoring Mar 01, 2026, 03:25 PM UTC
AWS UAE is having power disruptions impacting our services out of app.uae.dfns.io. If you use this region our services may be impacted as they work to restore power. https://health.aws.amazon.com/health/status
- resolved Apr 27, 2026, 07:26 PM UTC
This incident has been resolved.
Polygon Network Halt
Affected: Polygon
Timeline · 2 updates
- monitoring Dec 17, 2025, 07:46 PM UTC
The Polygon network has identified issues with Bor causing potential halts in the network. https://status.polygon.technology/incidents/9ysh9zczb8ml
- resolved Dec 18, 2025, 03:36 AM UTC
This incident has been resolved.
Degraded API Performance
Affected: REST API
Timeline · 3 updates
- identified Dec 17, 2025, 02:09 PM UTC
API requests are taking longer than normal and may result in a timeout
- monitoring Dec 17, 2025, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2025, 02:47 PM UTC
This incident has been resolved.
Sui indexing delayed
Timeline · 2 updates
- identified Dec 05, 2025, 08:18 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 17, 2025, 02:14 PM UTC
This incident has been resolved.
Polygon Indexing Delayed
Affected: Polygon
Timeline · 2 updates
- identified Nov 19, 2025, 10:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 20, 2025, 12:53 AM UTC
This incident has been resolved.
Canton: errors during wallet creation
Affected: Canton
Timeline · 6 updates
- investigating Nov 20, 2025, 09:19 AM UTC
We are currently investigating an issue preventing some customers to create new Canton wallets on the Dfns shared validator. Impacted customers get an "Internal Error" response.
- identified Nov 20, 2025, 09:20 AM UTC
The issue has been identified. A fix is now being developed and should be deployed in the next hours.
- identified Nov 20, 2025, 01:36 PM UTC
We are continuing to work on a fix for this issue. Tests are ongoing.
- identified Nov 20, 2025, 04:54 PM UTC
A fix has been implemented and will be deployed soon.
- monitoring Nov 20, 2025, 05:16 PM UTC
A fix has been implemented. We are monitoring the results.
- resolved Nov 20, 2025, 08:55 PM UTC
This incident has been resolved.
Transactions signing issues
Affected: Signing Engine
Timeline · 7 updates
- identified Nov 13, 2025, 07:56 AM UTC
Dfns is experiencing scaling issues impacting transactions signatures.
- identified Nov 13, 2025, 07:57 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 13, 2025, 07:58 AM UTC
We identified the issue and are working on a fix.
- monitoring Nov 13, 2025, 09:23 AM UTC
- New transactions processing is now back to normal. - Retried transfers backlog processing is still ongoing. We have identified mitigation scenarios to accelerate recovery
- identified Nov 13, 2025, 10:56 AM UTC
We are still experiencing difficulties with processing the signatures backlog. We are applying new mitigations to accelerate recovery. Some raw signature requests may still fail. New transactions with no policy approval required will process normally. Transactions currently Executing will be delayed but will be processed eventually. Transactions pending approval still need to be approved and then will fall into the backlog and be delayed. Transactions that are in a "Failed" status will not be processed and should be retried.
- monitoring Nov 13, 2025, 11:38 AM UTC
We have now fully processed the pending backlog. The system is now stable.
- resolved Nov 13, 2025, 12:39 PM UTC
All systems have been running properly since 11am UTC.
Polygon Indexing and Transactions outage
Affected: Polygon
Timeline · 3 updates
- identified Sep 10, 2025, 11:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2025, 12:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 12:51 PM UTC
This incident has been resolved.
Solana Degraded Performance
Affected: Solana
Timeline · 2 updates
- identified Sep 04, 2025, 02:31 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 04, 2025, 11:50 AM UTC
This incident has been resolved.
API and Web UI degraded performance
Affected: REST APIWeb UI
Timeline · 2 updates
- investigating Sep 03, 2025, 07:00 PM UTC
Some users are having issues logging in. We are currently investigating the issue.
- resolved Sep 03, 2025, 07:38 PM UTC
This incident has been resolved.
Polygon Indexing and Transactions Degraded Performance
Affected: Polygon
Timeline · 3 updates
- identified Sep 01, 2025, 11:55 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 02, 2025, 12:16 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 02, 2025, 12:17 AM UTC
This incident has been resolved.
Solana Indexing and Transactions Degraded Performance
Affected: Solana
Timeline · 2 updates
- identified Aug 31, 2025, 03:41 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 31, 2025, 12:54 PM UTC
This incident has been resolved.
Polygon Heimdall V2 Upgrade in progress
Affected: Polygon
Timeline · 2 updates
- monitoring Jul 10, 2025, 02:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 02:41 AM UTC
This incident has been resolved.
Polygon Mainnet Issues
Affected: Polygon
Timeline · 2 updates
- monitoring Jul 01, 2025, 02:27 PM UTC
The polygon team is actively working on mainnet production patches. We will try to keep up as they continue to push out updates. Expect transaction notification delays.
- resolved Jul 01, 2025, 04:01 PM UTC
This incident has been resolved.