Dfns experienced a minor incident on November 19, 2025 affecting Canton, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Canton
Update timeline
- investigating Nov 20, 2025, 09:19 AM UTC
We are currently investigating an issue preventing some customers to create new Canton wallets on the Dfns shared validator. Impacted customers get an "Internal Error" response.
- identified Nov 20, 2025, 09:20 AM UTC
The issue has been identified. A fix is now being developed and should be deployed in the next hours.
- identified Nov 20, 2025, 01:36 PM UTC
We are continuing to work on a fix for this issue. Tests are ongoing.
- identified Nov 20, 2025, 04:54 PM UTC
A fix has been implemented and will be deployed soon.
- monitoring Nov 20, 2025, 05:16 PM UTC
A fix has been implemented. We are monitoring the results.
- resolved Nov 20, 2025, 08:55 PM UTC
This incident has been resolved.