Long transaction processing
Affected: REST API
Timeline · 2 updates
- identified May 31, 2026, 01:44 AM UTC
Transaction requests may be delayed
- resolved May 31, 2026, 05:33 PM UTC
This incident has been resolved.
Dfns Outage History
Dfns is up right nowDfns had 27 outages in the last 2 years totaling 1811h 8m of downtime — averaging 1.1 incidents per month.
There were 27 Dfns outages since July 12, 2024 totaling 1811h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
Stale Balances on indexing
Affected: REST APIWeb UI
Timeline · 4 updates
- investigating Apr 27, 2026, 06:29 PM UTC
We are seeing balances not update and are investigating the issue
- identified Apr 27, 2026, 07:25 PM UTC
We've identified the issue and are implementing a fix
- monitoring Apr 27, 2026, 08:06 PM UTC
A fix has been implemented
- resolved Apr 28, 2026, 12:48 AM UTC
This incident has been resolved.
UAE Region Disruptions
Timeline · 2 updates
- monitoring Mar 01, 2026, 03:25 PM UTC
AWS UAE is having power disruptions impacting our services out of app.uae.dfns.io. If you use this region our services may be impacted as they work to restore power. https://health.aws.amazon.com/health/status
- resolved Apr 27, 2026, 07:26 PM UTC
This incident has been resolved.
Polygon Network Halt
Affected: Polygon
Timeline · 2 updates
- monitoring Dec 17, 2025, 07:46 PM UTC
The Polygon network has identified issues with Bor causing potential halts in the network. https://status.polygon.technology/incidents/9ysh9zczb8ml
- resolved Dec 18, 2025, 03:36 AM UTC
This incident has been resolved.
Degraded API Performance
Affected: REST API
Timeline · 3 updates
- identified Dec 17, 2025, 02:09 PM UTC
API requests are taking longer than normal and may result in a timeout
- monitoring Dec 17, 2025, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2025, 02:47 PM UTC
This incident has been resolved.
Sui indexing delayed
Timeline · 2 updates
- identified Dec 05, 2025, 08:18 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 17, 2025, 02:14 PM UTC
This incident has been resolved.
Polygon Indexing Delayed
Affected: Polygon
Timeline · 2 updates
- identified Nov 19, 2025, 10:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 20, 2025, 12:53 AM UTC
This incident has been resolved.
Canton: errors during wallet creation
Affected: Canton
Timeline · 6 updates
- investigating Nov 20, 2025, 09:19 AM UTC
We are currently investigating an issue preventing some customers to create new Canton wallets on the Dfns shared validator. Impacted customers get an "Internal Error" response.
- identified Nov 20, 2025, 09:20 AM UTC
The issue has been identified. A fix is now being developed and should be deployed in the next hours.
- identified Nov 20, 2025, 01:36 PM UTC
We are continuing to work on a fix for this issue. Tests are ongoing.
- identified Nov 20, 2025, 04:54 PM UTC
A fix has been implemented and will be deployed soon.
- monitoring Nov 20, 2025, 05:16 PM UTC
A fix has been implemented. We are monitoring the results.
- resolved Nov 20, 2025, 08:55 PM UTC
This incident has been resolved.
Transactions signing issues
Affected: Signing Engine
Timeline · 7 updates
- identified Nov 13, 2025, 07:56 AM UTC
Dfns is experiencing scaling issues impacting transactions signatures.
- identified Nov 13, 2025, 07:57 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 13, 2025, 07:58 AM UTC
We identified the issue and are working on a fix.
- monitoring Nov 13, 2025, 09:23 AM UTC
- New transactions processing is now back to normal. - Retried transfers backlog processing is still ongoing. We have identified mitigation scenarios to accelerate recovery
- identified Nov 13, 2025, 10:56 AM UTC
We are still experiencing difficulties with processing the signatures backlog. We are applying new mitigations to accelerate recovery. Some raw signature requests may still fail. New transactions with no policy approval required will process normally. Transactions currently Executing will be delayed but will be processed eventually. Transactions pending approval still need to be approved and then will fall into the backlog and be delayed. Transactions that are in a "Failed" status will not be processed and should be retried.
- monitoring Nov 13, 2025, 11:38 AM UTC
We have now fully processed the pending backlog. The system is now stable.
- resolved Nov 13, 2025, 12:39 PM UTC
All systems have been running properly since 11am UTC.
Polygon Indexing and Transactions outage
Affected: Polygon
Timeline · 3 updates
- identified Sep 10, 2025, 11:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2025, 12:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 12:51 PM UTC
This incident has been resolved.
Solana Degraded Performance
Affected: Solana
Timeline · 2 updates
- identified Sep 04, 2025, 02:31 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 04, 2025, 11:50 AM UTC
This incident has been resolved.
API and Web UI degraded performance
Affected: REST APIWeb UI
Timeline · 2 updates
- investigating Sep 03, 2025, 07:00 PM UTC
Some users are having issues logging in. We are currently investigating the issue.
- resolved Sep 03, 2025, 07:38 PM UTC
This incident has been resolved.
Polygon Indexing and Transactions Degraded Performance
Affected: Polygon
Timeline · 3 updates
- identified Sep 01, 2025, 11:55 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 02, 2025, 12:16 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 02, 2025, 12:17 AM UTC
This incident has been resolved.
Solana Indexing and Transactions Degraded Performance
Affected: Solana
Timeline · 2 updates
- identified Aug 31, 2025, 03:41 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 31, 2025, 12:54 PM UTC
This incident has been resolved.
Polygon Heimdall V2 Upgrade in progress
Affected: Polygon
Timeline · 2 updates
- monitoring Jul 10, 2025, 02:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 02:41 AM UTC
This incident has been resolved.
Polygon Mainnet Issues
Affected: Polygon
Timeline · 2 updates
- monitoring Jul 01, 2025, 02:27 PM UTC
The polygon team is actively working on mainnet production patches. We will try to keep up as they continue to push out updates. Expect transaction notification delays.
- resolved Jul 01, 2025, 04:01 PM UTC
This incident has been resolved.
API requests erroring with 500 status
Affected: REST APISigning EngineWeb UI
Timeline · 3 updates
- investigating Mar 27, 2025, 08:01 AM UTC
We are seeing issues related to our authentication system, currently investigating
- monitoring Mar 27, 2025, 08:34 AM UTC
A fix has been rolled out. We are monitoring the system to make sure the incident is resolved.
- resolved Mar 27, 2025, 02:37 PM UTC
This incident has been resolved.
New users can't login with webauthn
Affected: REST APIWeb UI
Timeline · 4 updates
- investigating Feb 28, 2025, 11:05 AM UTC
New users who are registering an account and a webauthn credentials can't login
- investigating Feb 28, 2025, 11:06 AM UTC
we are rolling back the environment until we have a fix ready
- investigating Feb 28, 2025, 11:19 AM UTC
This is fixed.
- resolved Feb 28, 2025, 11:19 AM UTC
This incident has been resolved.
Polygon Indexing
Affected: Polygon
Timeline · 2 updates
- identified Feb 12, 2025, 02:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 12, 2025, 03:25 PM UTC
This incident has been resolved.
Intermitent request failures
Affected: REST APISigning Engine
Timeline · 3 updates
- identified Jan 20, 2025, 03:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2025, 03:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2025, 03:46 AM UTC
This incident has been resolved.
Btc broadcast is failing
Affected: Bitcoin NetworkLitecoin
Timeline · 4 updates
- identified Jan 16, 2025, 12:07 PM UTC
We have identified an issue with btc transaction broadcast. We are working on a fix
- identified Jan 16, 2025, 12:07 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 16, 2025, 12:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2025, 01:13 PM UTC
This incident has been resolved.
Tron Transfers Failing
Affected: TRON
Timeline · 5 updates
- identified Nov 01, 2024, 10:17 PM UTC
Native Tron transfers are failing, we've identified the issue and are working on a fix.
- identified Nov 01, 2024, 10:17 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 01, 2024, 11:17 PM UTC
A fix has been implemented and we're monitoring for any further issues.
- monitoring Nov 01, 2024, 11:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 01, 2024, 11:22 PM UTC
This incident has been resolved.
blockchain RPC provider down
Affected: REST API
Timeline · 2 updates
- investigating Oct 07, 2024, 10:46 AM UTC
A RPC node provider issue affects Algorand, Bitcoin, Litecoin, and Celo chains
- resolved Oct 07, 2024, 01:55 PM UTC
This incident has been resolved.
Degraded Signing Services
Affected: Signing Engine
Timeline · 4 updates
- investigating Sep 13, 2024, 09:11 PM UTC
We are currently investigating this issue.
- identified Sep 13, 2024, 09:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 13, 2024, 09:55 PM UTC
A fix has been implemented and we're monitoring for any further issues.
- resolved Sep 13, 2024, 10:24 PM UTC
This incident has been resolved.
TON Indexing Paused
Timeline · 2 updates
- identified Aug 23, 2024, 07:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 24, 2024, 11:02 AM UTC
This incident has been resolved.