DFDS IT incident

Logs not being shipped to CloudWatch

Critical Resolved View vendor source →

DFDS IT experienced a critical incident on February 14, 2023, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 09:58 AM UTC
Resolved
Feb 14, 2023, 12:32 PM UTC
Duration
2h 34m
Detected by Pingoru
Feb 14, 2023, 09:58 AM UTC

Update timeline

  1. investigating Feb 14, 2023, 09:58 AM UTC

    We are currently investigating this issue.

  2. identified Feb 14, 2023, 10:11 AM UTC

    Seemingly related to switching container runtime from Docker to containerd, without making any changes to fluentd and its TAIL_PARSER_TYPE. Looking into implementing a fix.

  3. monitoring Feb 14, 2023, 11:06 AM UTC

    Logs should start shipping to CloudWatch now.

  4. resolved Feb 14, 2023, 12:32 PM UTC

    This incident has been resolved.