DFDS IT incident

Self service portal is malfunctioning

Major Resolved View vendor source →

DFDS IT experienced a major incident on April 25, 2023 affecting Capability self-service portal (Blaster) and Capability provisioning, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2023, 02:34 PM UTC
Resolved
Apr 25, 2023, 02:56 PM UTC
Duration
22m
Detected by Pingoru
Apr 25, 2023, 02:34 PM UTC

Affected components

Capability self-service portal (Blaster)Capability provisioning

Update timeline

  1. investigating Apr 25, 2023, 02:34 PM UTC

    https://build.dfds.cloud/capabilities is not returning a list of capabilities, and an error is displayed.

  2. monitoring Apr 25, 2023, 02:42 PM UTC

    The problem occured when trying to consume a Kafka topic, which was then not found. A code fix has been added to log this exception instead of causing an exit. Will keep monitoring the fix for a while.

  3. resolved Apr 25, 2023, 02:56 PM UTC

    This incident has been resolved.