DFDS IT incident

self service portal api unavailable - affecting build.dfds.cloud

Critical Resolved View vendor source →

DFDS IT experienced a critical incident on September 12, 2024 affecting Capability self-service portal (Blaster), lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 07:47 AM UTC
Resolved
Sep 17, 2024, 07:31 AM UTC
Duration
4d 23h
Detected by Pingoru
Sep 12, 2024, 07:47 AM UTC

Affected components

Capability self-service portal (Blaster)

Update timeline

  1. investigating Sep 12, 2024, 07:47 AM UTC

    The build.dfds.cloud self-service portal is currently producing errors when trying to perform any actions

  2. identified Sep 12, 2024, 07:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2024, 07:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2024, 07:31 AM UTC

    This incident has been resolved.