DFDS IT incident

Some Grafana stacks are experiening outage

Major Resolved View vendor source →

DFDS IT experienced a major incident on December 4, 2024 affecting Grafana Cloud, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 10:09 AM UTC
Resolved
Dec 04, 2024, 01:10 PM UTC
Duration
3h 1m
Detected by Pingoru
Dec 04, 2024, 10:09 AM UTC

Affected components

Grafana Cloud

Update timeline

  1. investigating Dec 04, 2024, 10:09 AM UTC

    Data and CET stacks are confirmed down. We will contact Grafana Support.

  2. identified Dec 04, 2024, 10:14 AM UTC

    The issue is confirmed by Grafana Support. Follow https://status.grafana.com/incidents/dr2xbss3cxns for updates.

  3. monitoring Dec 04, 2024, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2024, 01:10 PM UTC

    This incident has been resolved.