DFDS IT incident

Capability self-service portal is not loading

Critical Resolved View vendor source →

DFDS IT experienced a critical incident on January 13, 2025 affecting Capability self-service portal (Blaster) and Capability provisioning and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2025, 02:47 PM UTC
Resolved
Jan 13, 2025, 03:03 PM UTC
Duration
15m
Detected by Pingoru
Jan 13, 2025, 02:47 PM UTC

Affected components

Capability self-service portal (Blaster)Capability provisioningTopic management

Update timeline

  1. investigating Jan 13, 2025, 02:47 PM UTC

    We are investigating why the selfservice API is crash looping and causing the selfservice portal to not load properly.

  2. monitoring Jan 13, 2025, 02:51 PM UTC

    An invalid kafka message has been removed.

  3. resolved Jan 13, 2025, 03:03 PM UTC

    This incident has been resolved.