DFDS IT incident

Metrics inaccessible in Grafana tribe stacks

Minor Resolved View vendor source →

DFDS IT experienced a minor incident on May 21, 2025 affecting Grafana Cloud, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 12:02 PM UTC
Resolved
May 21, 2025, 03:11 PM UTC
Duration
3h 8m
Detected by Pingoru
May 21, 2025, 12:02 PM UTC

Affected components

Grafana Cloud

Update timeline

  1. investigating May 21, 2025, 12:02 PM UTC

    Currently look into an issue where queries to the data source "grafanacloud-all-metrics" gives the error "authentication error: invalid authentication credentials"

  2. monitoring May 21, 2025, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2025, 03:11 PM UTC

    This incident has been resolved.