DFDS IT incident

Selfservice platform permissions issues

Minor Resolved View vendor source →

DFDS IT experienced a minor incident on November 28, 2025 affecting Capability self-service portal (Blaster) and Capability provisioning and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 09:52 AM UTC
Resolved
Nov 28, 2025, 01:27 PM UTC
Duration
3h 35m
Detected by Pingoru
Nov 28, 2025, 09:52 AM UTC

Affected components

Capability self-service portal (Blaster)Capability provisioningTopic management

Update timeline

  1. investigating Nov 28, 2025, 09:52 AM UTC

    Several offerings on the Selfservice Platform are currently unavailable. This includes but is not necessarily limited to - approving memberships - creating new capabilities successfully - requesting Azure Resource groups We are working to resolve this as quickly as possible.

  2. investigating Nov 28, 2025, 01:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 28, 2025, 01:27 PM UTC

    A problem with our Kafka setup prevented the consumption of events leading to the deteriorated state. This has now been addressed