DFDS IT incident

Capabilities created since the 19th of May not receiving emails from third-party vendors

DFDS IT experienced a minor incident on June 12, 2026 affecting Capability provisioning and AAD-AWS-Sync, lasting 32d 23h. The incident has been resolved; the full update timeline is below.

Started: Jun 12, 2026, 12:21 PM UTC
Resolved: Jul 15, 2026, 11:28 AM UTC
Duration: 32d 23h
Detected by Pingoru: Jun 12, 2026, 12:21 PM UTC

Affected components

Capability provisioningAAD-AWS-Sync

Update timeline

identified Jun 12, 2026, 12:21 PM UTC

Due to removal of permissions for Exchange Online, we are currently not able to create distribution groups and email aliases. The effects of this is that Capabilities created after that point are unable to receive emails from AWS and other third-party providers. We're awaiting details from the team managing Exchange Online as to why this is now broken..
resolved Jul 15, 2026, 11:28 AM UTC

Resolved for now.