Devin incident

Issue with sending Devin session responses

Major Resolved View vendor source →

Devin experienced a major incident on March 20, 2026 affecting Cloud Agent, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 03:17 PM UTC
Resolved
Mar 20, 2026, 04:14 PM UTC
Duration
57m
Detected by Pingoru
Mar 20, 2026, 03:17 PM UTC

Affected components

Cloud Agent

Update timeline

  1. investigating Mar 20, 2026, 03:17 PM UTC

    We are currently experiencing an issue with sending follow up messages to existing Devin sessions. We are currently investigating the issue.

  2. investigating Mar 20, 2026, 03:17 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 20, 2026, 03:34 PM UTC

    We are continuing to investigate the issue.

  4. investigating Mar 20, 2026, 03:55 PM UTC

    We are continuing to investigate the issue.

  5. investigating Mar 20, 2026, 04:01 PM UTC

    We have identified the root cause and are assessing a fix

  6. investigating Mar 20, 2026, 04:13 PM UTC

    Fix has been applied and user sessions are confirmed working.

  7. resolved Mar 20, 2026, 04:14 PM UTC

    This incident has been resolved, and affected components were actually web services and web server, not agent. Uptimes have been updated accordingly.