Devin experienced a critical incident on August 13, 2026 affecting Cloud Web Client and Cloud Agent, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 01:38 PM UTC
We are currently investigating this issue.
- investigating Aug 13, 2026, 03:07 PM UTC
We are still investigating the issue
- investigating Aug 13, 2026, 03:53 PM UTC
Our engineering team has identified elevated database connection activity as the source of the issue and has applied several mitigations; the application is partially operational, though some users may still experience slower response times. We are seeing steady recovery and are working closely with our infrastructure provider to fully restore normal performance. We will share additional updates as the situation progresses.
- identified Aug 13, 2026, 04:08 PM UTC
Some users may still experience slower response times. We are steadily recovering and are still working to fully restore normal performance
- resolved Aug 13, 2026, 04:18 PM UTC
This incident has been resolved.