Devin incident
Service disruption for customers using non default linux distros in VPC deployments
Devin experienced a major incident on May 14, 2026 affecting Cloud Agent, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Agent
Update timeline
- investigating May 14, 2026, 03:01 PM UTC
We are experiencing a service disruption to a subset of customers using non-default (Amazon Linux, RHEL) distros in VPC environments. A fix has been identified and being released.
- resolved May 14, 2026, 03:40 PM UTC
This incident has been resolved.