Device Magic incident

Submissions Processing Delays

Minor Resolved View vendor source →

Device Magic experienced a minor incident on July 1, 2026 affecting Submission Deliveries, lasting 16h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 07:01 PM UTC
Resolved
Jul 02, 2026, 11:09 AM UTC
Duration
16h 8m
Detected by Pingoru
Jul 01, 2026, 07:01 PM UTC

Affected components

Submission Deliveries

Update timeline

  1. investigating Jul 01, 2026, 07:01 PM UTC

    We are currently experiencing an unusually high volume of deliveries, which is resulting in longer processing times than normal. As a result, some submissions may take additional time to appear as received or fully processed in your account. Our team is actively working to process all deliveries as quickly and safely as possible, and we will restore normal processing times once volumes return to expected levels. Thank you for your patience.

  2. monitoring Jul 01, 2026, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2026, 11:09 AM UTC

    This incident has been resolved.