Depop Outage History

Depop had 21 outages in the last 2 years totaling 166h 15m of downtime — averaging 0.9 incidents per month.

There were 21 Depop outages since July 31, 2025 totaling 166h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://depopstatus.com

Minor June 15, 2026

Issue affecting bag features

Detected by Pingoru: Jun 15, 2026, 10:02 PM UTC
Resolved: Jun 15, 2026, 10:02 PM UTC
Duration: —

Affected: AppWebsite

Timeline · 3 updates

identified Jun 15, 2026, 03:56 PM UTC

Status: Identified We're aware of an issue affecting the bag on all platforms, meaning you cannot view, add or remove items. The team has identified the cause and is actively working to restore bag functionality as quickly as possible. In the meantime, you can use the 'Buy now' button to check out directly. We'll share another update as soon as we have one. Thanks for your patience. Affected components Website (Degraded performance) App (Degraded performance)
monitoring Jun 15, 2026, 05:00 PM UTC

Status: Monitoring A fix has been applied and all bag functionality is now restored. Thank you for your patience. Affected components Website (Operational) App (Operational)
resolved Jun 15, 2026, 10:02 PM UTC

Status: Resolved All bag and checkout functionalities are working as expected. Affected components Website (Operational) App (Operational)

Read the full incident report →

Minor June 1, 2026

Partial outage on key products

Detected by Pingoru: Jun 01, 2026, 11:55 AM UTC
Resolved: Jun 01, 2026, 11:55 AM UTC
Duration: —

Affected: AppWebsite

Timeline · 3 updates

investigating Jun 01, 2026, 11:02 AM UTC

Status: Investigating We are seeing elevated error rates on our key services, impacting a range of user experiences including checkout, search and loading items. Our CX tooling is also experiencing issues impacting ability to respond to queries. Our engineering team are actively investigating the issue to restore service as soon as possible Affected components Website (Partial outage) App (Partial outage)
monitoring Jun 01, 2026, 11:46 AM UTC

Status: Monitoring Services are showing signs of recovery across key components. We will provide further updates as we learn more about the cause and verify full restoration of impacted services. Affected components Website (Degraded performance) App (Degraded performance)
resolved Jun 01, 2026, 11:55 AM UTC

Status: Resolved We have resolved the internal issue - and all service functionality, including purchases and internal tools, has returned to normal levels. Affected components App (Operational) Website (Operational)

Read the full incident report →

Minor May 8, 2026

Increased error rates and latency

Detected by Pingoru: May 08, 2026, 04:06 AM UTC
Resolved: May 08, 2026, 04:06 AM UTC
Duration: —

Affected: AppWebsite

Timeline · 4 updates

investigating May 08, 2026, 01:30 AM UTC

Status: Investigating We're seeing increased error rates and latency across Depop. We're investigating the underlying issue and determining what's impacted and how. Affected components Website (Degraded performance) App (Degraded performance)
identified May 08, 2026, 02:12 AM UTC

Status: Identified We've identified the issue and are seeing reduced error rates and latency across Depop. We're currently working to fully resolve this. Affected components Website (Degraded performance) App (Degraded performance)
monitoring May 08, 2026, 03:10 AM UTC

Status: Monitoring Normal service has largely been restored, and we're continuing to monitor the situation. Affected components Website (Operational) App (Operational)
resolved May 08, 2026, 04:06 AM UTC

Status: Resolved Things should be back to normal! Affected components Website (Operational) App (Operational)

Read the full incident report →

Minor April 22, 2026

Delays to seller withdrawal payments

Detected by Pingoru: Apr 22, 2026, 11:00 AM UTC
Resolved: Apr 22, 2026, 11:00 AM UTC
Duration: —

Affected: AppWebsite

Timeline · 3 updates

investigating Apr 20, 2026, 04:25 PM UTC

Status: Investigating We are aware of an issue where some sellers are not getting paid out in the correct time frame after their item has been delivered. Our team is actively investigating and working on a fix — if you are affected, please contact our support team for assistance. Affected components Website (Partial outage) App (Partial outage)
monitoring Apr 21, 2026, 09:48 AM UTC

Status: Monitoring We identified the root cause of an issue where some sellers were not getting paid out in the correct time frame after their item had been delivered. A fix has been deployed — if you are affected, please contact our support team for assistance. Affected components Website (Partial outage) App (Partial outage)
resolved Apr 22, 2026, 11:00 AM UTC

Status: Resolved Our payouts are now being paid out in time, and any existing affected orders have now been processed and paid out. Affected components Website (Operational) App (Operational)

Read the full incident report →

Minor April 8, 2026

USPS tracking issue

Detected by Pingoru: Apr 08, 2026, 10:20 AM UTC
Resolved: Apr 08, 2026, 10:20 AM UTC
Duration: —

Timeline · 5 updates

investigating Mar 22, 2026, 10:27 PM UTC

Status: Investigating We are aware of an issue affecting USPS tracking, where some orders may display incorrect or inconsistent status updates. Our team is actively investigating and working to resolve this as quickly as possible. We appreciate your patience and will share further updates as soon as they are available.
investigating Mar 24, 2026, 04:12 PM UTC

Status: Investigating USPS is currently experiencing an issue where their tracking portal may display incorrect or outdated tracking information. This issue is limited to the USPS portal. Tracking information within the Depop app remains accurate, and packages are progressing as expected. Auto cancellation and payouts are not affected. We are working closely with our third-party shipping providers to investigate this further and will share updates as more information becomes available.
resolved Mar 26, 2026, 03:39 PM UTC

Status: Resolved This issue has now been resolved. Purchases since Wednesday are showing accurate tracking information on the USPS website. Some purchases prior to this may still display outdated information on the USPS site; however, tracking status within the Depop app remains accurate. Auto-cancellation and payout on delivery continue to operate as expected. Thank you for your patience.
monitoring Mar 28, 2026, 10:30 AM UTC

Status: Monitoring We are aware that some orders shipped with USPS prior to 25 March 2026 may display missing or incorrect tracking information on the USPS portal. • Tracking status within the Depop app remains accurate • Auto-cancellation is not affected and continue to operate as expected. • Payouts are not affected and continue to operate as expected. In collaboration with our third-party shipping providers, we have implemented a fix, and this issue should not affect orders shipped from 26 March onwards. We apologise for any inconvenience or concern this may have caused and appreciate your patience.
resolved Apr 08, 2026, 10:20 AM UTC

Status: Resolved All transactions created prior to 25th March should have now been delivered. if you have not yet received your item, please raise an issue in the Resolution Center: https://www.depop.com/disputes/

Read the full incident report →

Minor April 8, 2026

Service Issues Impacting Mobile & Web: Investigation in Progress

Detected by Pingoru: Apr 08, 2026, 07:59 AM UTC
Resolved: Apr 08, 2026, 07:59 AM UTC
Duration: —

Affected: AppWebsite

Timeline · 2 updates

investigating Apr 08, 2026, 07:15 AM UTC

Status: Investigating We're looking into some service issues impacting our mobile and website - hang tight while we figure out what's going on as quickly as we can Affected components Website (Degraded performance) App (Degraded performance)
resolved Apr 08, 2026, 07:59 AM UTC

Status: Resolved Everything's back to normal now. We'll keep an eye on things throughout the day. Thanks for your patience Affected components Website (Operational) App (Operational)

Read the full incident report →

Minor March 13, 2026

Issue affecting Depop Shipping labels for some users

Detected by Pingoru: Mar 13, 2026, 05:25 PM UTC
Resolved: Mar 13, 2026, 05:25 PM UTC
Duration: —

Affected: AppWebsite

Timeline · 4 updates

investigating Mar 12, 2026, 09:00 AM UTC

Status: Investigating We’re currently investigating an issue affecting Depop Shipping labels. Some sellers may have received labels with incorrect tracking information and buyers may also be seeing inaccurate tracking updates. Affected components Website (Degraded performance) App (Degraded performance)
identified Mar 12, 2026, 05:33 PM UTC

Status: Identified We've identified and resolved the issue for new transactions. For effected Sellers, they have been notified and we're working on regenerating their labels. Affected components Website (Degraded performance) App (Degraded performance)
monitoring Mar 13, 2026, 09:00 AM UTC

Status: Monitoring Effected sellers labels have been regenerated and we are providing the relevant comms to those impacted. Affected components Website (Degraded performance) App (Degraded performance)
resolved Mar 13, 2026, 05:25 PM UTC

Status: Resolved Relevant comms have now gone out to all impacted Sellers and we have resolved the issue. Affected components App (Operational) Website (Operational)

Read the full incident report →

Minor March 13, 2026

The app and website are experiencing issues

Detected by Pingoru: Mar 13, 2026, 03:45 PM UTC
Resolved: Mar 13, 2026, 03:45 PM UTC
Duration: —

Timeline · 3 updates

investigating Mar 13, 2026, 03:15 PM UTC

Status: Investigating Depop users are seeing errors when using the website and/or the app
monitoring Mar 13, 2026, 03:44 PM UTC

Status: Monitoring We've resolved the issue and the site and app are working again.
resolved Mar 13, 2026, 03:45 PM UTC

Status: Resolved We've resolved the issue and the site and app are working again.