Depop experienced a minor incident on April 22, 2026 affecting App and Website, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 04:25 PM UTC
Status: Investigating We are aware of an issue where some sellers are not getting paid out in the correct time frame after their item has been delivered. Our team is actively investigating and working on a fix — if you are affected, please contact our support team for assistance. Affected components Website (Partial outage) App (Partial outage)
- monitoring Apr 21, 2026, 09:48 AM UTC
Status: Monitoring We identified the root cause of an issue where some sellers were not getting paid out in the correct time frame after their item had been delivered. A fix has been deployed — if you are affected, please contact our support team for assistance. Affected components Website (Partial outage) App (Partial outage)
- resolved Apr 22, 2026, 11:00 AM UTC
Status: Resolved Our payouts are now being paid out in time, and any existing affected orders have now been processed and paid out. Affected components Website (Operational) App (Operational)