Demodesk Outage History

Demodesk is up right now

Demodesk had 6 outages in the last 2 years totaling 116h 59m of downtime — averaging 0.2 incidents per month.

There were 6 Demodesk outages since July 9, 2024 totaling 116h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.demodesk.com

Minor January 27, 2026

AI chat availability limited

Detected by Pingoru
Jan 27, 2026, 12:28 PM UTC
Resolved
Jan 27, 2026, 02:34 PM UTC
Duration
2h 6m
Affected: AI / LLM
Timeline · 2 updates
  1. monitoring Jan 27, 2026, 12:28 PM UTC

    Our AI/LLM provider Microsoft Azure has a service issue at the moment. Updates are provided here: https://azure.status.microsoft/en-us/status. A subset of our AI chats might return "Something went wrong. Please try again." in the meantime. We'll monitor the situation and provide an update once resolved on Microsoft's side.

  2. resolved Jan 27, 2026, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025

HubSpot, Pipedrive CRM sync delayed

Detected by Pingoru
Dec 05, 2025, 09:05 AM UTC
Resolved
Dec 05, 2025, 09:38 AM UTC
Duration
32m
Affected: HubSpot HubSpot APIs
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:05 AM UTC

    The HubSpot and Pipedrive APIs is currently not available due to a Cloudflare incident. Consequentially HubSpot and Pipedrive CRM syncs are not working in Demodesk. We're monitoring the situation and will inform you once the incident is resolved.

  2. identified Dec 05, 2025, 09:18 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 05, 2025, 09:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

CDN outage

Detected by Pingoru
Nov 18, 2025, 11:59 AM UTC
Resolved
Nov 18, 2025, 06:04 PM UTC
Duration
6h 5m
Timeline · 3 updates
  1. identified Nov 18, 2025, 11:59 AM UTC

    Our CDN provider Cloudflare has an ongoing issue and some customers might not be able to connect to Demodesk at the moment. Cloudflare is tracking the incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We're monitoring the situation and will provide updates as soon as possible.

  2. monitoring Nov 18, 2025, 12:09 PM UTC

    It looks like the issue has been resolved. We'll continue to monitor.

  3. resolved Nov 18, 2025, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 10, 2025

Increased recording processing times

Detected by Pingoru
Nov 10, 2025, 04:40 PM UTC
Resolved
Nov 11, 2025, 08:37 AM UTC
Duration
15h 57m
Affected: Transcriptions
Timeline · 3 updates
  1. investigating Nov 10, 2025, 04:40 PM UTC

    Transcripts can currently take longer to process. We expect all pending transcripts to be processed by Tuesday (Nov 11th) morning (CET).

  2. monitoring Nov 10, 2025, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 11, 2025, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 17, 2024

Microsoft Cloud issues delaying recording summary processing

Detected by Pingoru
Oct 17, 2024, 01:56 PM UTC
Resolved
Oct 21, 2024, 10:14 AM UTC
Duration
3d 20h
Affected: AI / LLM
Timeline · 2 updates
  1. identified Oct 17, 2024, 01:56 PM UTC

    A Microsoft Azure Cloud issue is impacting processing times of recording summaries. The summaries will become available after the Microsoft issue gets resolved. No other functionalities have been impacted.

  2. resolved Oct 21, 2024, 10:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2024

Interrupted Demodesk meetings

Detected by Pingoru
Jul 09, 2024, 09:35 AM UTC
Resolved
Jul 09, 2024, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 09, 2024, 09:35 AM UTC

    A number of Demodesk meetings (both Meeting and Coaching&AI) experienced interruptions between 10am and 11am CEST today. Recordings of those meetings are available, however they may miss some moments during the interruption.

Read the full incident report →