Demodesk experienced a minor incident on January 27, 2026 affecting AI / LLM, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
AI / LLM
Update timeline
- monitoring Jan 27, 2026, 12:28 PM UTC
Our AI/LLM provider Microsoft Azure has a service issue at the moment. Updates are provided here: https://azure.status.microsoft/en-us/status. A subset of our AI chats might return "Something went wrong. Please try again." in the meantime. We'll monitor the situation and provide an update once resolved on Microsoft's side.
- resolved Jan 27, 2026, 02:34 PM UTC
This incident has been resolved.